In July of 2014 the Ozment family, owners of Flowerama Columbus, Flowerama Reynoldsburg, Flowerama Westerville and Flowerama Whitehall, hired Flyline Search Marketing to design and deploy a comprehensive marketing program for their firm. We were tasked to deliver an advertising program, designed to immediately increase sales transactions, improve their brand awareness and to generate sustainable double digit revenue growth for their firm.
When asked how they found out about us, they advised that they first learned of Flyline Search Marketing from Allen’s Flowers. The owner of Allen’s Flowers, Brad Levy, hired our firm back in April of 2012. Brad and his family have been clients of ours since that time. Brad participates in the “Next Level” floral industry group, that the Ozments are also members of. Steve Ozment had gotten to know Brad pretty well as a result of the meetings. He was extremely taken back with the top line results that Brad had shared with the group. According to Steve, the numbers for Allen’s Flowers were truly eye popping and far exceeded anything being generated by other shop owners in the group.
The Ozment family operates four store locations in the Columbus area. Their store locations are located in: Columbus Ohio – 1600 Morse Road, Reynoldsburg Ohio – 6311 East Main Street, Westerville Ohio – 635 South State Street and Whitehall Ohio -4785 East Broad Street. The Ozments have traditionally relied upon a business model that called for using store front locations, strategically positioned in high traffic areas. That approach has served them well, and provided growth over the early years of their business. The storefront approach is historically the way many flower shops have grown to prominence in the floral industry. Here is a great video you might enjoy telling more about the Flowerama Columbus story.
Flowerama Columbus is truly a family affair. Virtually the entire family is involved in the business to some degree. The primary operators of the business are Steve Ozment, Kara Ozment and Andrea Ozment. They are assisted by Mark Ozment, Alisa Ozment and parents Bob and Jeanne. If you haven’t met this family, you really need to. They are awesome folks and really put everything they have into their business and serving their community.
The Ozments are seasoned professionals and very astute marketers. Several years ago, they came to the realization that the Internet was beginning to reshape the shopping patterns of people searching for fresh cut flower arrangements in the Columbus area. Armed with that knowledge, they decided that it was time to expand their online footprint. The old traditional floral site they had been using was in need of a face lift. They wasted no time and quickly hired a web development firm to help them create a new, more modern online storefront. They chose to custom design and construct a fully responsive, custom built floral website. You can view the new site by clicking this link (www.FloweramaColumbus.com). Their goal was to create a new website, capable of improving the shopping experience for people surfing the web via a desktop, laptop, I-pad or tablet computer device. They didn’t stop there. They also constructed a new mobile themed website as well. The mobile site is designed to make it easier for smartphone users to peruse flower arrangements and to easily and securely make purchases from their phones.
The Ozments quickly realized that the site was really effective, but, in order to get the most out of it, they needed a marketing agency. They chose Flyline Search Marketing. Through their connection with Allen’s Flowers, they were able to connect with us. They signed an annual service agreement with us in mid July of 2014. Our team quickly set about the business of deploying all the strategic components of our comprehensive marketing program. That program is specifically designed for flower shops. It is currently viewed to be one of the top performing marketing programs available in the floral industry.
We originally created the comprehensive marketing program in January of 2009. At that time we had been hired by Charles Carithers to help him grow his business. Charles and his family own Carithers Flowers in Atlanta. We built the program and produced eye popping results for Carithers. Our connections with other flower shop owners have all grown from those early roots we laid down in serving Charles and the Carithers Flowers organization. The program proved to be incredibly productive for Carithers and that continues today. Through the incredible leadership of Charles Carithers and the support we have provided, Carithers Flowers has grown into one of the largest and most prestigious flower shops in the United States.
We just put together and shared some high level program metrics with the Ozments this past week. The data gave them a glimpse into their advertising program start up experience versus that of other florists we serve. Their key metrics really look rock solid. The data was very clear. Flowerama Columbus is quickly shifting into high gear with their Internet marketing efforts. The program results show that they are already tracking, trending and moving along a very similar pattern of growth, experienced by Carithers Flowers, Allen’s Flowers, Veldkamp’s Flowers and other florists we serve. Armed with their new website and supported by Flyline’s comprehensive marketing program, Flowerama Columbus should be a force to be reckoned with for many years to come.